HELP CENTER

MAGSAFE WIRELESS MOUNT 2.0

The Wireless Mount 2.0 uses powerful MagSafe-compatible magnets to securely hold your phone and provides fast wireless charging. Simply place your phone on the mount for a secure connection.

Yes, it is compatible with iPhone 12, 13, 14, and 15 models featuring MagSafe. For other phones, use the included MagSafe sticker set.

Yes, it works with MagSafe-compatible phone cases. For non-MagSafe cases, ensure the MagSafe ring is attached on the outside. Wireless charging works with cases that allow wireless charging.

  1. Find the perfect location.
  2. Clean the surface with the included alcohol wipe.
  3. Attach using one of the mounting options: vent clamp (recommended), sticky mount, or suction cup (sold separately).
  4. For the sticky mount: Peel off the adhesive backing, press firmly onto the location, hold for a few seconds to ensure a strong bond, and allow the adhesive to set for 12 hours before use.

The Wireless Mount 2.0 comes with a vent clamp and a sticky mount. A suction cup mount can be purchased separately.

Yes, with the vent holder. For the sticky mount, repositioning is not recommended. An extra adhesive pad is included for one-time repositioning.

No, the special adhesive does not leave residue. Any remaining residue can be cleaned with a mild adhesive remover or soapy water.

Gently slide a thin object, like an old credit card, under the edge and lift slowly.

Use the extra adhesive pad included or purchase a new Sticky Dash Holder in our store.

Yes, it provides 15W fast wireless charging, comparable to charging with a cable. Use a high-output car charger for best results.

No, the magnets do not interfere with phone performance, GPS, or signal. Modern smartphones are designed to handle magnetic fields.

For further questions, contact our support team via the contact form or email hello@carmount.com. Our support hours are Monday to Friday, 9 AM to 5 PM EST.

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